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OWNER SUPPORT
Turn your guests’
voices into action.
Misekoe Mobile is an app for store owners. Set up a QR survey, review customer responses, and manage notifications and your account.
Support for the Misekoe Mobile store-owner app
CUSTOMER VOICE
A little insight for every day.
MADE FOR YOUR DAILY WORK
Review the responses.
Find your next step.
Here are some of the features currently available in the app.
Share and display a QR code
View your store’s survey QR code and URL. You can copy or share the URL from the app.
Choose your notifications
Manage app and LINE notification settings. Notifications also appear in the in-app notification list.
HELP & FAQ
Frequently asked questions
Start here if you need a hand.
01Where should I place the QR code?
Place it somewhere guests can easily see, such as by the register or on a table. When guests scan it with their camera, the survey opens in a browser.
02Where can I change notification settings?
Go to “More → Notification Settings” in the app to switch app and LINE notifications. LINE notification settings are available when LINE is connected. If app notifications are not arriving, also check your device settings.
03Will turning notifications off hide the in-app list?
Notifications remain visible in the in-app list regardless of your notification settings. You can still check them separately from app push or LINE notifications.
04How can I sign in?
You can use a 6-digit verification code sent to your registered email address, LINE Login, or Sign in with Apple. Apple sign-in is shown on iOS. You can use the app with email without connecting LINE.
05How do I delete my account?
In the app, go to “More → Account → Delete account.” Deletion may affect store data and responses. Review the details and confirmation shown in the app before proceeding.
This support page is available in English. The app interface is currently in Japanese.
WE’RE HERE TO HELP
Still need help?
Get in touch.
Tell us what you need help with or what happened. Your app version, device, and the steps you took can help us look into it.
Legal informationEnglish translations are available. The Japanese versions are the official documents.